Salesforce Publishes 12 Rules for Agentic AI After 20,000 Production Deployments Expose Common Failure Modes
Salesforce's John Taschek developed a 12-rule framework for enterprise agentic AI based on observations from more than 20,000 production deployments. The central finding: most agentic AI pilot failures are architectural, not model failures. Overreliance on language models, skipped governance, and poor data foundations account for the majority of failed deployments.